Terms and Conditions
PharmAscend Academy LTD is a company registered in England.
Trading name: PharmAscend Academy
Contact email: hamz711@hotmail.com
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All references to “the Academy”, “we”, or “us” in these terms refer to PharmAscend Academy LTD.
2. Services Provided
PharmAscend Academy provides structured educational support for UK trainee pharmacists preparing for the GPhC registration exam.
Our services may include:
Online courses and recorded lessons
Live group sessions and workshops
1:1 coaching sessions
Downloadable digital materials (e.g. PDFs, question banks)
Physical study materials such as the Sat-Nav workbook
Access to a private online community
Mentorship and accountability systems
All services are educational in nature and do not replace formal training, university study, or professional supervision.
3. Access Duration
Trainees retain access to digital materials and course content until the June 2025 GPhC exam (access expires on 17 June 2025).
After this date, all access will automatically end unless otherwise stated.
4. Usage Licence
All digital and physical materials provided by the Academy are for personal, non-transferable use only.
Trainees must not share, copy, sell, reproduce, or distribute any materials, whether in physical or digital form.
Breach of this term may result in immediate termination of access without refund and possible legal action.
5. Payments and Fees
Payments are processed securely through Stripe.
Instalment plans may be offered at our discretion.
Failure to complete payment may result in restricted access to services.
6. Refunds and Cancellations
Courses/Programmes
Refunds are not offered once mentorship has officially begun on 01/12/2025.
In exceptional cases, a refund may be granted at the discretion of Hamza (founder) if the course has not been accessed.
Live and 1:1 Sessions
1:1 sessions are included within the Sat-Nav package and are not sold separately.
No standalone cancellations or refunds apply once enrolled.
Physical Products
Physical products (e.g. Sat-Nav workbook) may be returned within 14 days of delivery if unused, undamaged, and in original packaging.
The trainee is responsible for return postage.
Refund requests can be made via hamz711@hotmail.com
. Approved refunds will be processed within 7–10 working days.
7. Community Standards
Community as a Core Service
Membership in the private community is a core part of the programme. All trainees must adhere to the Community Standards, designed to protect a respectful, supportive environment.
Conditional Access
Continued community access depends on compliance with these standards. Repeated or serious breaches may result in removal.
Warning & Escalation Process
Concerns will be addressed fairly through a three-step process: warning → final warning → removal.
No Refund Obligation
Removal from the community for breaching standards does not entitle the trainee to a refund, as programme fees cover multiple services (community, coaching, roadmap, templates, etc.).
8. Roadmap and Study Plans
Intellectual Property
All roadmaps, study plans, templates, and coaching materials are the intellectual property of PharmAscend Academy LTD and licensed for personal use only.
No Sharing or Distribution
The trainee must not reproduce or share materials with anyone outside the programme. Personalised resources (e.g. Sat-Nav coaching books) are created solely for the individual trainee.
Consequences of Breach
Unauthorised sharing will result in immediate removal and possible legal action.
9. Content Compass Sessions
Nature of the Sessions
Content Compass sessions provide clarity, structure, and strategy for GPhC exam preparation.
They do not replace independent study using resources such as the BNF or NICE guidelines.
Assumption of Knowledge
Trainees are expected to have, or be building, baseline clinical knowledge through their own study.
Expectations of Value
These sessions are designed to:
Identify high-yield areas
Refine revision structure
Build exam confidence and focus
Responsibility for Exam Success
PharmAscend Academy provides structure and tools, but exam success remains the trainee’s responsibility.
While we cannot guarantee outcomes, we believe that with your hard work and our structured approach, you can achieve success.
Limitations of Q&A
Q&A segments focus on strategy and clarity, not full topic teaching. Off-topic or detailed content requests may be redirected to 1:1 sessions.
10. Question Mastery
Nature of the Service
Question Mastery provides a revision framework focused on question-based learning, mock reviews, and accountability—not full teaching of content.
Copyright and External Resources
Trainees must only use legally purchased or licensed third-party materials. These cannot be uploaded or shared within the community.
We accept no liability for copyright breaches committed by participants.
Expectations and Commitments
Effectiveness depends on consistent engagement with the framework.
While results can’t be guaranteed, we believe disciplined use of our structure significantly increases your chances of success.
Accountability and Support Boundaries
Accountability systems are supportive, not punitive. Feedback is advisory, and trainees are responsible for applying it.
Misuse of Framework
Selective or inconsistent use of the framework reduces its effectiveness and will not be grounds for complaint.
11. Mental Strength and Exam Mindset
Nature of the Service
These sessions focus on performance coaching—helping trainees build focus, confidence, and stress resilience.
They are not therapy or medical treatment.
Participation
Attendance is optional but encouraged. 1:1 sessions remain focused on exam mindset only.
Expectations of Value
These sessions provide tools to enhance mental performance.
While results vary, we believe that consistent application of these tools can significantly improve your mindset and confidence.
Community Guidelines
Trainees may share reflections in the community respectfully.
Persistent negativity or inappropriate behaviour may result in removal.
Boundaries of Support
Support focuses on academic mindset, not personal counselling. The trainee remains responsible for their wellbeing.
12. Progress Tracking (Tier 2)
Nature of the Service
Progress Tracking offers structured accountability through personalised feedback, mock analysis, and reflection logs.
Participation
Trainees are expected to submit regular updates accurately and on time.
Feedback
Mentors will review progress monthly and provide feedback during 1:1 calls.
Feedback is advisory—implementation remains the trainee’s responsibility.
Limitations of Support
Progress reviews occur once per month, plus one final review before the exam.
Additional or unlimited feedback is not included.
Confidentiality
All submitted progress data is confidential and used only for coaching purposes.
It will not be shared with other trainees.
No Guarantee
This system is designed to help identify weaknesses and maintain consistency.
While results depend on effort, we strongly believe that consistent tracking improves accountability and exam performance.
13. Disclaimers
PharmAscend Academy provides educational guidance and tools.
We do not guarantee passing the GPhC exam or achieving specific results.
Success depends on personal study, consistency, and effort.
14. Intellectual Property (General)
All materials—videos, templates, workbooks, slides, and frameworks—are owned by PharmAscend Academy LTD.
Any unauthorised copying, reproduction, or distribution is strictly prohibited.
15. Data Protection and Privacy
PharmAscend Academy complies with UK data protection laws.
Personal data is collected through LearnWorlds (for course access), MailerLite (for communication), and Notion (for 1:1 coaching records).
We do not currently use analytics or tracking tools.
For full details, please see our separate Privacy Policy.
16. Limitation of Liability
To the fullest extent permitted by law:
PharmAscend Academy LTD is not liable for any indirect, incidental, or consequential damages arising from use of its services.
Our total liability is limited to the amount paid by the trainee for the specific service purchased.
17. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be handled under the exclusive jurisdiction of English courts.
18. Updates to Terms
We may update these Terms occasionally to reflect changes in our services or legal obligations.
Continued use of the Academy’s services after updates signifies acceptance of the revised Terms.
PharmAscend Academy LTD
© 2025 – All Rights Reserved
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